Privacy Policy

Privacy Policy โ€“ QualityShop

We value your privacy and are fully committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you visit our website or make a purchase.

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๐Ÿ”’ 1. Information We Collect

When you interact with our store, we may collect the following information:

  • Personal Information: Name, email address, phone number, billing/shipping address

  • Payment Information: Credit/debit card or UPI details (processed securely via third-party gateways)

  • Order Information: Product selection, quantity, order date/time

  • Device Information: IP address, browser type, device model, referring pages, and cookies (via analytics tools)

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๐Ÿ›’ 2. How We Use Your Information

We use your data strictly to:

  • Process and ship your orders within 24 hours of verification

  • Contact you regarding your purchase, shipping, or returns

  • Provide customer support (24x7 via phone, WhatsApp, or email)

  • Send updates, offers, or marketing emails (only if you opt-in)

  • Improve our website functionality and user experience

We do not sell or rent your data to any third party.

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๐Ÿค 3. Sharing Your Information

We may share your data with trusted third parties only when necessary:

  • Shipping Providers โ€“ to deliver your order (e.g. Delhivery, India Post)

  • Payment Gateways โ€“ for secure payments (e.g. Razorpay, Paytm)

  • Analytics & Marketing Partners โ€“ for performance tracking (e.g. Google Analytics, Facebook Pixel)

These partners follow strict data security protocols and cannot use your data for their own purposes.

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๐Ÿ’ณ 4. Payments & Security

All transactions on our website are encrypted using SSL (Secure Socket Layer) and processed through trusted, PCI-DSS compliant payment gateways. We do not store your card or UPI information on our servers.

We also provide Free Cash on Delivery (COD) as a secure and convenient payment option across India.

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๐Ÿ” 5. Returns, Replacements & Refunds

  • We offer a 7 Days Free Replacement policy for defective or damaged items.

  • If youโ€™re not satisfied with your order, you can request a return within 7 days of delivery.

  • Refunds are issued only after product inspection and as per our Refund Policy.

  • We ship all orders within 24 hours of verification and provide tracking updates via email/SMS.

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๐Ÿ“ž 6. Customer Support

Our support team is available 24x7 to help you with any issues:

  • WhatsApp / Phone: +91 82382 80803

  • Email: pilajilaa@gmail.com

Weโ€™re committed to resolving queries quickly and fairly.

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๐Ÿ“ 7. Your Rights

You have the right to:

  • Request access to the personal data we store

  • Correct or update your details at any time

  • Request deletion of your data (unless required by law for tax/shipping)

For any privacy concerns, write to us at pilajilaa@gmail.com.

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๐Ÿ“ 8. Business Details


Address: D-32 polaris mall , Punagam , Surat , 395010 , India
Phone/WhatsApp: +91 8238280803
Email: pilajilaa@gmail.com

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๐Ÿ”„ 9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in laws or services. Any changes will be posted here with a revised date. Continued use of the site after updates implies your acceptance.

Last Updated: July 2025